The data we collect, and how we use it
The data we collect from you falls into two main categories: data provided voluntarily by you, and data that we collect automatically.
Automatically collected data
When you access or use our websites we may automatically collect and store the following types of non- personally identifiable data (data that is compiled in anonymous and aggregate form and is not used to locate, contact, or identify you specifically):
We will use the data we automatically collect through your access and use of our websites to determine how our websites are accessed and used. For example, this data will allow us (i) to determine which pages are the most popular with users, (ii) determine if our websites are working properly, and (iii) to improve the user-experience on our websites. We do not use automatically collected data to identify a particular user.
We may aggregate and use certain non-personally identifiable data for research or marketing purposes and may share, sell, rent or trade that data and statistical data derived from such data with our marketing partners, advertisers, or other third parties for research or marketing purposes.
Data provided to us
You may be asked to provide or otherwise voluntarily provide Personal Data when you use our services, and when you contact us via phone, email, social media, or otherwise.
Though you may access our websites and/or apps without providing any Personal Data, in order to use certain services, you must provide certain Personal Data. The information we collect will depend on the service being accessed, as outlined below. We collect the minimum amount of personal data necessary to operate our services.
In addition, whilst using MSE Careers services, you may disclose other information, for example:
We use your data for legitimate interests in the running of our business, for example:
We will never pass on your details to any third parties, with the following exceptions:
Storing your data
MSE will not hold your data for any longer than is necessary for the uses described above, or any longer than we have permission to. We will conduct an annual review to identify what data we must continue to hold.
Data security is of paramount importance, and we employ reasonable measures, including administrative, technical, and physical measures, to protect Personal Data from unauthorized access, loss, alteration, use or disclosure. Such steps include, but are not limited to:
Notwithstanding the security measures put in place by MSE, it is important to remember that the transmission of data via the internet may not be completely secure. You are advised to take suitable precautions when transmitting data to us via the internet, such as using a secure web browser, and frequently changing passwords.
Managing your data
MSE will strive to keep all Personal Data we hold accurate and up to date. Data that is inaccurate or out of date will be erased or destroyed. You should notify the MSE if your details change or if you become aware of any inaccuracies in the Personal Data we hold about you.
You may opt out of receiving certain types of communications from us. However, you will not be able to opt out of receiving other types of communications, such as service announcements and administrative messages, as these types of communications are necessary for the running of our business. You may opt out of receiving optional communications by contacting us directly.
Our services are not aimed at people under the age of 13 – if you are younger than 13, please do not share any personal data with us. If you are the parent or guardian of a child under the age of 13 who has provided Personal Data to us, please contact us using the details below, and we will delete that Personal Data.
Our cookies will never be used to track your activity on any third party websites or to send spam.
You can configure your browser to accept all Cookies, reject all Cookies, or notify you when a Cookie is received. (Each browser is different, so check the Help menu of your browser to learn how to change your Cookie preferences). You may reject, delete or otherwise disable Cookies at any time.
However, by deleting, rejecting or otherwise disabling Cookies, you may inhibit your user experience on our websites and you may not be able to take full advantage of all offerings on our websites. For example, if you disable or reject cookies you be restricted in using some services. In addition, if you disable or disallow Cookies, some multimedia images and graphics may not display properly, you may not be able to view custom features, and/or you may have more difficulty navigating through our websites.
Some of our email communications to you may include a “click-through URL” linked to a particular page on one of our websites. By clicking on one of these URLs, you will automatically enter our website. Our systems track this data to gauge the effectiveness of our email communications and your level of interest in particular areas. You may avoid having this data collected by avoiding clicking on URL links in our email communications. Please note, that we will never send you an email with an imbedded link that asks for your password or any financial or account data; passwords are for your protection. If you ever receive such an email, please contact us immediately using the data provided at the foot of our website.
We use pixel tags to identify what pages of our website are visited most frequently and to evaluate the effectiveness of the search functions on our website.
In the event of a Data Breach MSE will initiate an investigation and inform the local Data Protection Authority within 72 hours if it is believed that there has been a breach affecting personal data. All affected Data Subjects will be informed, in the event that the breach presents a risk to their respective personal data.
Right to complain
You have a right to complain about the processing of data by MSE, and this can be done by contacting the Office of the Data Protection Authority in Guernsey at email@example.com, on 01481 742074 or in writing to St Martin’s House, Le Bordage, St Peter Port, Guernsey GY1 1BR.
Changes to this policy
Subject access requests
If you wish to know what personal data MSE holds about you, you should contact us using this form or by emailing firstname.lastname@example.org. Subject access requests will be processed free of charge; but repetitive requests may be subject to a fee. We will respond to requests within 30 days, and we retain the right to verify your identity prior to disclosing any Personal Data.